Getting Started at UP Climbing
New to climbing? Or just new to UP? You’re in the right place. Here’s everything you need to know for your first visit.
1. Climbing at UP
We’re a bouldering gym, that means:
- No ropes or harnesses
- Shorter walls with soft matting
- Safe, social, and beginner-friendly
New to bouldering? Our team can give you a quick intro and safety tips during the safety induction. Consider booking into our weekly Climbing Classes.
2. What to Bring (and How to Get Ready)
You don’t need much, just come ready to move!
- Wear comfy activewear (think gym clothes you can stretch and move in)
- Bring a water bottle – we’ve got free chilled and sparkling water on tap
- Climbing shoes are available to hire for $5 (Bring socks)
Before you climb:
- Trim or file your nails short (long nails can break or get caught)
- Please remove rings, watches, and jewellery before climbing — it’s safer for you and the wall
- If you have long hair, tie it back securely
To get the most out of your session and stay injury-free:
- Warm up in our upstairs Strength & Conditioning gym area (Not sure how? Join one of our climbing classes to learn the basics!)
3. Getting Here
We’re located at 24 William st, Balaclava – easy to get to by train, tram, bike, or car. Read our Getting Here guide for more information on parking and getting here by public transport.
- Public Transport: We are next to Balaclava station
- Bike Friendly: Racks available out front
4. Explore the Space
There’s more than just climbing at UP:
- Warm-up in our upstairs Strength & Conditioning Gym Area
- Check-out Australia’s first Decoy board
- Ask about our youth squad or private coaching
- Relax in our café – check out the menu here!
- Check out our retail gear and apparel
- Join a class, workshop, or event
- And so much more, see our onsite facilities
️ 5. Choose How You’d Like to Climb
New to climbing?
The Start UP Pass is hands-down the easiest way to get started.
Enjoy 6 weeks of unlimited climbing for just $19/week (usually $35/week), with shoe hire included and plenty of time to build confidence at your own pace.
Just popping in?
Grab a Day Pass + Shoe Hire for $30, no booking needed.
Climbing with a mate?
Our Double Pass Combo includes 2 day passes, shoe hire, and a drink each.
Bringing the crew?
Groups of 10 or more get 15% off passes, shoe hire, and café items.
Make a group booking here.
To save time, you can buy your pass and complete the waiver online before you arrive. When you get here, just check in at the counter and we’ll walk you through a quick safety intro. Easy.
6. Join the Loyalty Program
Join our free loyalty program before you pay — and start earning rewards!
- Get 10% back in points on all paid purchases
- E.g. A $25 Day Pass earns 250 points/$2.50 credit
- 100 points = $1 credit
- Use your points on climbing, café, or retail
- Points never expire
Be sure to include your name, email, and phone number so we can link it to your membership payments.
7. Sign the Waiver & Age Policy
All climbers must complete a safety waiver and in-person safety induction before climbing. If you’re under 18, a parent or guardian will need to sign it for you.
Please note: UP Climbing is a 13+ facility.
Climbers under 13 must apply for an age exemption and be supervised by an adult at all times.
Age Exemptions are only granted to climbers with previous experience in a youth squad or private coaching.
8. Give the Gift of Climbing
Share the fun!
You can give the gift of climbing with a gift card.
Perfect for birthdays, holidays, or just because.